Cookie Policy

Fortune & Fork uses cookies and similar tracking technologies to deliver a smooth, secure, and tailored browsing experience across our website. Cookies help us remember your booking details as you move between pages, surface the information you value most, and understand which parts of our steakhouse and poker content guests engage with.

We use cookies to:

• Support core functionality, such as secure seat reservations and menu browsing
• Measure anonymous site performance and identify areas to refine our layout, navigation, and content
• Remember certain preferences, such as region and non-essential cookie choices
• Protect against fraud and misuse of our reservation and inquiry forms

This Cookie Policy should be read together with our Privacy Policy, which sets out how we handle personal information in accordance with applicable Australian privacy laws.

Cookies are small text files that are placed on your device (such as a computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide reporting information to website operators.

When you visit https://fortuneandfork.com, cookies may be set directly by us (first-party cookies) or by third parties that provide services to our website (third-party cookies). Each cookie is unique to your web browser and typically contains:

• The name of the cookie and the domain that set it
• Its expiry date (how long it will remain on your device)
• A unique identifier and sometimes additional technical information

Cookies may be session-based, meaning they are deleted when you close your browser, or persistent, meaning they remain for a defined period or until you delete them. We use both types, depending on the function required (for example, keeping a reservation session active versus remembering your cookie preferences over time).

We group the cookies on our site into the following broad categories:

We do not use cookies to run online gambling products or facilitate digital remote games. Our platform exists solely to showcase the physical Fortune & Fork venue in Melbourne, including our steakhouse, offline poker lounge, card room, and in-person member experiences at live felt tables.

Essential cookies are strictly necessary for the operation of https://fortuneandfork.com. Without these cookies, key services you request cannot be provided. Because they are fundamental to the secure functioning of the site, they cannot be turned off via our on-site consent tools, though you may still block them at a browser level (which may impact how the site works).

We use essential cookies to:

• Maintain secure sessions as you navigate between pages such as Menu, Poker, and Lounge
• Support seat reservation and enquiry flows on our Reserve and Contact Us pages
• Remember your selections during the booking flow, such as chosen date, time, and party size
• Strengthen security, detect unusual activity, and protect against malicious or fraudulent use of our forms

These cookies generally do not identify you personally and are used only to provide services you have explicitly requested or to facilitate secure navigation across our website.

Performance and analytics cookies help us understand how visitors use the Fortune & Fork website so we can improve what we offer and how we present it. These cookies collect aggregated, pseudonymous information such as which pages are visited most frequently, how long visitors stay on a section, and whether they encounter errors.

We use performance and analytics cookies to:

• Measure how often guests view pages such as Tournaments, Members, and Private Tournaments
• Identify navigation patterns that suggest we should simplify or relabel menu items
• Monitor how often visitors start and complete key actions, such as submitting a reservation request or contacting our team
• Detect technical issues (for example, slow-loading pages or error states) so we can maintain a smooth and secure experience

Where we use third-party analytics services, we seek to configure them in a way that respects privacy, such as by limiting the granularity of collected information and using IP masking where supported. These cookies are only set after you provide consent via our cookie banner or controls.

Functionality cookies allow the site to remember choices you make and provide enhanced, more personalised features. These cookies do not track your browsing activity across other websites but may be used to store settings associated with your use of our platform.

We use functionality cookies to:

• Remember whether you have previously acknowledged the cookie banner, so we do not show it again on every visit
• Retain your consent preferences for non-essential cookies
• Remember high-level location preferences (such as Australia) so content remains relevant to our physical Melbourne venue
• Preserve certain form inputs briefly if you navigate away and return to a page during the same session

Functionality cookies are optional and are only set after you choose to allow them. If you disable these cookies, the core site will still work, but you may need to re-enter certain details or re-confirm choices more often.

Some cookies on https://fortuneandfork.com are set by third-party service providers who assist us in operating, analysing, or enhancing our website. These third parties may set cookies when their content or services are loaded on our pages.

Typical third-party cookies on our site may include:

• Analytics providers that help us measure website usage and performance
• Embedded media or mapping tools that allow us to display rich content or location details for our Melbourne venue
• Security or performance services that protect the site from misuse and help ensure high availability

Third-party providers may use the information they collect via cookies in accordance with their own privacy policies. We aim to work with reputable providers that respect user privacy and offer tools to manage preferences. Where a third-party cookie is non-essential (for example, analytics), it will only be loaded after you provide consent through our cookie banner or settings.

We do not use third-party cookies to run online poker, online casinos, or any form of online gambling. All references to poker and tournaments on this site relate exclusively to our physical, offline venue.

You are in control of how cookies are used on your devices. You can manage cookies through both browser-level settings and, where available, our on-site cookie tools.

Managing cookies via your browser

Most web browsers allow you to:

• View which cookies are stored on your device
• Delete some or all cookies
• Block cookies from specific sites
• Block all cookies, or only third-party cookies

How you do this depends on the browser you use. The following resources may be helpful:

• Chrome: settings under Privacy and Security > Cookies and other site data
• Safari (macOS/iOS): preferences under Privacy > Cookies and website data
• Firefox: settings under Privacy & Security > Cookies and Site Data
• Microsoft Edge: settings under Cookies and site permissions

If you block or delete cookies, certain features of our site may not function as intended, particularly aspects of the booking flow, enquiry forms, and navigation between secure pages.

Managing cookies on our site

Where offered, you can use our cookie banner or dedicated cookie settings link (such as from the footer or privacy-related banners) to:

• Accept all non-essential cookies
• Reject non-essential cookies
• Customise which categories of cookies (for example, analytics or functionality) you agree to

You can revisit these choices at any time as described in the section below on Cookie Consent Management.

When you first visit https://fortuneandfork.com, we present a cookie banner or notice that explains how we use cookies and provides you with options to accept or manage your preferences. Non-essential cookies (such as performance, analytics, and certain functionality cookies) are not set until you provide your consent.

Our approach includes:

• Clear information about different cookie categories in the banner or associated settings panel
• An option to accept or reject non-essential cookies
• The ability to revisit and adjust your preferences at any time

You can usually update your consent choices by interacting with a privacy or cookie link provided in the footer of our site or via the settings option in the consent banner if it reappears after changes to our cookie practices.

If we make material changes to how we use cookies, we may update this Cookie Policy and, where appropriate, present the banner again to give you an opportunity to review and refresh your choices.

Cookies on our site remain active for different periods depending on their purpose:

• Session cookies: These exist only for the duration of your browsing session and are deleted when you close your browser. We commonly use session cookies for essential functions such as navigating between pages and maintaining booking flow continuity.
• Short-term persistent cookies: These last for a defined period (for example, a few hours or days) so the site can remember certain settings or states, such as whether you have already interacted with our cookie banner.
• Longer-term persistent cookies: These may remain for a longer period (for example, several months) to remember your cookie consent choices, high-level preferences, or aggregated analytics that help us understand recurring patterns in site use.

The specific duration of each cookie may vary. We review our cookie configuration periodically and may shorten or adjust these timeframes to align with best practices and our operational needs.

Depending on how cookies are used and whether they involve personal information, you may have rights under applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. These rights may include:

• The right to know what kinds of personal information we collect and how we use it
• The right to request access to personal information we hold about you
• The right to request corrections to personal information that is inaccurate, out-of-date, or incomplete
• The right to withdraw consent for certain processing activities, including non-essential cookies, where our use is based on your consent
• The right to make a privacy complaint and have it handled fairly and promptly

Exercising some of these rights may require us to verify your identity and, where necessary, confirm details about your interactions with our website or venue. For more information about your rights and how we handle requests or complaints, please refer to our Privacy Policy.

If you have any questions, concerns, or feedback about how Fortune & Fork uses cookies or handles personal information, we encourage you to contact us. Our team is available to clarify how our cookie settings work, discuss specific preferences, or address any privacy-related concerns.

You can reach us by using the contact options on our Contact Us page. When you contact us about cookies, please provide as much detail as possible, such as:

• The nature of your question or concern
• The date and time you visited the site
• The device and browser you were using, if relevant
• Any screenshots or error messages you encountered

We will respond as promptly as we reasonably can, and in accordance with our obligations under Australian privacy law and our internal privacy governance framework.